Relationship Manager

Job reference Grade D - RA1961

Job summary

ReAssure are looking to recruit a dedicated Relationship Manager to join our team within the Corporate Strategy & Planning function. The position will be based in either Telford, Hitchin or London on a permanent basis. This vacancy represents an opportunity to join one of Telford’s largest employers, within an ever changing environment where you will discover the potential to perform and grow.

Competitive Salary & Benefits package, including 27 days’ holiday, pension, healthcare.

Originally founded in 1963, ReAssure is a life and pensions company which buys and administers closed books of business from other companies. Built on a 2000-strong team with a wide range of skills and experience, there’s one constant running through the ReAssure business – ‘Change’. Join us and you’ll have opportunity to drive our growth and progress through your own success.

ReAssure is an equal opportunities employer. We celebrate diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills; and creating an inclusive environment for all employees.

In this role as Relationship Manager, you will be responsible for working within the Business Management and Communication’s function with specific focus on the oversight of Outsource Service Provider’s.

Key responsibilities

  • Actively manage ReAssure’s key business partners ensuring long-term value and stability of those partners is maintained or enhanced.
  • Ensure effective analysis and MI is in place to investigate trends and ensure reports are complete and accurate.
  • Drive through process improvements to reduce cost and failure demand and to improve controls and increase service.
  • Adherance to the RCSA controls and governance framework
  • Ensure supplier management framework feeds formally into the RCSA.

Key skills/experience required

  • Ability to think analytically and should be a problem solver.
  • Ability to apply Service Management and Supplier Management skills and techniques
  • 5 GCSE’s (Grade C or above – including Maths and English) or equivalent.
  • Strong performance in previous roles of ensuring SLA’s are met with clear examples.
  • Financial Planning or Financial Administration exams desirable but not essential.

Job category/type
Corporate Strategy and Planning/Permanent

Location
Hitchin London Telford

Date posted
05/09/2019

Application closing date
19/09/2019

Applications for this vacancy have now closed