What are our values and what is it like to work for ReAssure?

Our values guide the way we think and act. They shape our culture, direct how we behave and challenge each and every one of us – each and every day. They are the foundation for the way we conduct our business and the inspiration for our continued success.

Leadership at ReAssure

At ReAssure we see leadership as one of our key capabilities and believe that consistent application of tested principles leads to enhanced performance. Effective leadership is not just about doing business well today. It also demands that we build a sustainable business and attract, develop, and retain tomorrow’s workforce. That is the only way we can deliver on ReAssure’s current and future ambitions.

Diversity and Inclusion

ReAssure is passionately committed to being an inclusive employer. We believe that an inclusive culture is vital in helping us achieve our strategy. In order to achieve our goals we need the best talent, and this comes from a diverse range of backgrounds. Being a company with a diverse range of talent, varied ideas, and different experiences helps us to innovate and to address the changing needs of our customers and clients. Whilst we believe that diversity is good for our business, we also believe that it is fundamentally the right thing to do and our commitment to inclusion and diversity is reflected in our employee and leadership values.

In 2017 we pledged our support to the Women in Finance Charter. The Charter is a commitment by HM Treasury and signatory firms to work together to build a more balanced and fair industry. As a charter signatory, we pledge to continue to support gender diversity.  For more information please visit our Diversity & Inclusion statement - https://www.reassure.co.uk/article/reassure-diversity-inclusion-statement/

Our approach to volunteering

ReAssure recognises the importance of supporting local charities and the value in allowing employees to have time off work to participate in events and activities that are significant to them. Our Volunteer Policy means that ReAssure employees have the opportunity to apply for 15 hours a year to engage in volunteering activities. ReAssure is proud to support The Pension Advisory Service (TPAS). TPAS offer free and impartial guidance to people with workplace and personal pensions. TPAS have an excellent volunteer programme open to those with a background in life and pensions and we encourage employees to volunteer to support TPAS and to take advantage of our volunteer policy. We are delighted to have recently been recognised by TPAS as an outstanding organisation who supports its staff who are volunteer advisors.

Partnering local schools

ReAssure works with local schools to provide young people an insight into the working world. This wouldn’t be possible without the commitment and passion of our employees who support a wide variety of initiatives.

Wellbeing

We understand the importance of employees’ wellbeing and believe in creating a culture of health that motivates and engages all employees. Our Wellbeing Group is coordinated by ambassadors at each of our sites who organise local activities alongside a calendar of centrally managed events.

Sport and Social

Our Sports and Social team actively seek to cultivate an engaging work environment across ReAssure by co-ordinating a range of activities and initiatives that seek to improve cross functional collaboration and communication as well as establishing good working relationships with local organisations. Activities are supported and delivered by local committees at each site.

Employee Liaison Group (ELG)

Our employees make ReAssure, and we’re passionate about involving you in our decision making. The ELG is made up of your colleagues; they are elected by you and represent your interests to senior management.

Flexible Working

ReAssure is a multi-site organisation. Our growth is based on 3 key locations, Telford, Hitchin and Norwich, with a presence in London, and a satellite office in Preston. We also have a number of staff who are predominantly home/remote workers.

Flexibility in working models is desirable for a number of reasons, ranging from supporting parents returning to work to enabling employees flexibility to attend important personal appointments. Or simply, to provide the optimal work model that best meets teams and individuals needs and offers the most effective way of working.

Our ambition is simple: To give our people flexibility to work in a way that supports their needs and which continues to deliver on our One Team Goals of; Efficient Business, Quality Outcomes for our  Customers and Empowered Workplace Culture.

Our employee values

Agility

Anticipating and adapting to change with ease and speed is of the essence. We use our open and curious minds to create innovation from change and we protect this innovation vigorously.

Passion to Perform

Working hard and smart is a given. We are passionate and determined to excel in a sustainable and just way.

Team Spirit

ReAssure comprises a diversity of talents, points of view, and backgrounds. We look out for one another and value our differences.

Integrity

Integrity is non-negotiable for us. We act with honesty, transparency, fairness and personal accountability in everything we do.

Customer Centricity

Our customers are at the heart of our business. By meeting their needs, we aim to reassure them and make their lives more resilient.